Avg. ticket
$300–$600
Per PCS family cleanout, typically half to full truck load. Families moving from 3-bed on-base housing average $420. Officers' quarters trend $500+.
400,000+ PCS moves per year — every one leaves junk behind on a government deadline. Win one base and fill trucks all summer.
Last updated: Mar 2026

Market opportunity

400,000+
PCS moves per year across 500+ U.S. military installations, with each relocating family generating roughly $350–$550 in junk removal spend. The military housing vertical delivers concentrated, predictable seasonal demand that most local haulers ignore completely — leaving the door wide open for operators who build a single housing office relationship.
Summer PCS season (May–Sep) concentrates 60–70% of all relocations into five months, creating a demand spike that can push daily call volume 5–10× above winter baseline for operators near large installations like Fort Liberty, Fort Hood, or JBLM.
Government weight allowances cap what a family can ship — typically 8,000–18,000 lbs depending on rank. Everything over gets left behind, and that surplus furniture, grills, trampolines, and garage items become your revenue stream.
Housing offices require units cleared to inspection standards before key-turn deadlines. Missing the deadline costs the service member leave days and out-of-pocket charges, so urgency is built into every job and price sensitivity drops.
Military families share vendor recommendations more aggressively than any other residential segment — one satisfied PCS cleanout generates 3–5 referrals within the same cycle through spouse groups, unit Facebook pages, and word-of-mouth at the FRG meeting.
Privatized housing companies like Balfour Beatty, Lendlease, Corvias, and Lincoln Military Housing manage 200,000+ family homes. Each property manager controls 50–300 annual unit turnovers, representing a year-round commercial revenue stream beyond individual family jobs.
Market insights
What work from military housing actually looks like.
$300–$600
Per PCS family cleanout, typically half to full truck load. Families moving from 3-bed on-base housing average $420. Officers' quarters trend $500+.
$15K–$50K+
For operators serving one major installation (5,000+ personnel). Multi-base operators in corridors like Hampton Roads or San Antonio clear $80K+ in five months.
3–5×
Per satisfied family during a PCS cycle. Military spouse groups amplify recommendations faster than Nextdoor or Yelp — a single post in a 4,000-member spouse page drives 6–10 calls.
$2K–$5K/month
Year-round PCS trickle plus privatized housing between-tenant turnovers. December and January are slowest; expect 4–8 jobs per month near mid-size bases.
$150–$350/unit
Commercial per-unit turnover rate for property managers. Lower ticket but higher volume and net-15 invoicing. A 500-home community yields 15–25 turnovers per month year-round.
Playbook
The step-by-step playbook for landing military housing as recurring clients.
Use MilitaryInstallations.dod.mil for locations, population counts, and housing office contacts. Prioritize installations with 5,000+ active-duty personnel — Fort Liberty (50K+), Fort Hood (36K+), JBLM (40K+), Camp Pendleton (38K+), and similar large posts generate the heaviest PCS volume. Cross-reference with privatized housing company directories to identify which management firm operates each installation's family housing.
Ask specifically how to get added to the recommended vendor list for junk removal and cleanout services. Bring proof of $1M general liability insurance, your business license, and vehicle registration. For privatized housing, ask the community manager about their preferred vendor process — some require a formal proposal, others accept a one-page capability sheet and references.
List your services on Military OneSource community pages, base bulletin boards at the PX and commissary, and the Armed Forces Crossroads forum. Use language that signals you understand PCS: 'PCS cleanout,' 'weight allowance overflow,' 'key-turn ready.' Time your first posts for early April before the May rush. ScaleYourJunk's AI phone agent answers overflow calls while your crew is on-site, capturing every lead without voicemail.
Guarantee same-day or next-day availability during peak season. Explicitly promise the unit will pass housing inspection. Include a 'PCS Guarantee' — if the housing office flags any items you missed, you'll return at no charge within 24 hours. Use ScaleYourJunk's load-based booking so families can pick exactly what they need hauled and see a price before they call.
Post on military spouse job boards — many spouses need flexible short-term work and already have base access. Add a second truck if your installation has 10,000+ personnel. Use ScaleYourJunk's dispatch and scheduling to manage the surge — route optimization keeps drive time under 20 minutes between on-base jobs when you cluster bookings by neighborhood.
Offer net-15 invoicing and guaranteed 48-hour turnaround. Present your on-time completion rate from ScaleYourJunk's job history dashboard. These managers control 50–300 turnovers per year and prefer a single reliable vendor over managing five unreliable ones.
Pricing & contracts

Military families are highly price-sensitive and comparison-shop across 2–3 vendors before booking. Flat-rate by load size (quarter, half, full truck) eliminates uncertainty and closes faster than hourly or cubic-yard pricing. For privatized housing managers, offer a per-unit turnover rate on a simple service agreement.
Multi-base operators serving installation corridors (Hampton Roads, San Antonio, Puget Sound) report $60,000–$120,000 in seasonal revenue. Add $24,000–$48,000 annually from privatized housing turnover contracts for year-round baseline revenue.
For privatized housing managers (Balfour Beatty, Lendlease, Corvias, Lincoln), invoice net-15 to net-30. These companies pay reliably but slowly — budget 20–30 days of float. ScaleYourJunk's invoicing tracks aging automatically so nothing slips past 30 days.
Operator resources

Base housing office recommended vendor list — the single highest-converting channel, 15–30 leads/month during peak with zero ad spend
Installation Facebook spouse groups (3,000–15,000 members per group) — post PCS cleanout availability monthly starting in April
Military OneSource community pages and Armed Forces Crossroads forums — free listing, moderate traffic, high intent
Base bulletin boards at PX, commissary, gym, and chapel — physical flyers still work on installations where digital fatigue is high
Contact housing offices by early March to get on the recommended vendor list before PCS season ramps in May. The list is distributed to every departing family during their out-processing checklist — it's the military equivalent of a Google three-pack, but with government credibility behind it. Supplement with monthly posts in the top 2–3 spouse Facebook groups for your installation. Use PCS-specific language: 'weight allowance overflow,' 'key-turn cleanout,' 'inspection-ready guarantee.' ScaleYourJunk's CRM lets you tag every base contact, set pre-season outreach reminders for March, and track which channel drives each lead so you double down on what works.
Maintain the housing office relationship year-round — drop in quarterly even during slow months to stay top-of-mind with staff turnover
Post PCS availability in installation Facebook groups each April, June, and August to catch early, peak, and late-season movers
Deliver on every deadline without exception — one missed housing inspection burns the relationship and spreads negative word-of-mouth to 200+ families instantly
Send a thank-you text with a referral link after every PCS job — ScaleYourJunk's CRM automates this within 30 minutes of job completion
Housing office staff rotates every 2–3 years with PCS cycles themselves, so you're constantly re-earning your vendor list spot. The operators who get permanent recommendations are the ones who show up reliably every season, answer every call, and never miss a deadline. ScaleYourJunk's CRM tracks base contacts by role (housing manager, community director, relocation specialist) and triggers pre-season outreach sequences in March. When a contact PCSes out, the system flags it so you can introduce yourself to their replacement immediately. This continuity is what separates a one-season vendor from a permanent fixture.
Storage unit cleanouts — 35–40% of PCS families maintain off-base storage at facilities like CubeSmart or Extra Space, averaging $250–$400 per unit
Move-in cleanup for arriving families — dumpster runs, leftover debris from prior tenant, light garage clearing at $150–$250 per job
Privatized housing between-tenant unit turnovers year-round at $150–$350 per unit on net-15 invoicing
Garage, shed, and carport cleanouts for items excluded from the government-contracted move — especially common for E-6 and above with larger homes
Privatized housing managers need between-tenant cleanouts 12 months a year — not just PCS season. A 400-unit community averages 15–25 turnovers per month even in December. This converts your seasonal PCS operation into year-round recurring revenue with a single point of contact. Ask every PCS family if they have a storage unit — nearly 4 in 10 do, and they're under the same deadline pressure. ScaleYourJunk's load-based booking lets families add storage unit cleanout as a separate line item during the same booking flow, increasing average ticket by $200–$350.
$1M general liability insurance minimum — most housing offices and all privatized housing managers require a certificate of insurance on file before first job
Valid government-issued photo ID (driver's license or passport) for every crew member entering the installation gate
Vehicle registration and proof of insurance for every truck — some gates require advance vehicle registration through the housing office
Some installations require a recurring vendor access pass or a base sponsor — FPCON (Force Protection Condition) level changes can suspend vendor access with 24 hours notice
Base access requirements vary significantly by installation, branch, and current FPCON level. Fort Liberty operates differently from Naval Station Norfolk, which operates differently from Camp Pendleton. Ask the housing office about vendor access procedures during your very first contact — don't wait until you have a job booked. Get denied at the gate once with a customer waiting and you lose credibility with both the family and the housing office. Keep digital copies of all crew IDs, vehicle registrations, and insurance certificates in ScaleYourJunk's driver portal so you can produce documentation instantly if gate security requests it. Budget 15–20 extra minutes per on-base job for gate processing during elevated FPCON levels.
PCS season runs May through September, with the heaviest volume in June and July when 35–40% of all annual relocations occur in just those two months. Operators near large installations (10,000+ personnel) see 15–30 inbound calls per week during peak. Contact housing offices by early March to get on the recommended vendor list before families start out-processing. Late-season moves in August–September tend to be officers and senior NCOs with larger homes and higher average tickets ($450–$600).
You need a valid government-issued photo ID and vehicle registration for every crew member and truck entering the installation. Call the housing office first and ask about their vendor access process — some bases issue recurring vendor passes, others require a base sponsor or advance vehicle registration. FPCON changes can suspend vendor access with minimal notice, so always confirm 48 hours before a scheduled job. Budget 15–20 extra minutes for gate processing during elevated security conditions. Keep digital copies of all credentials in your driver portal.
No, not for most military housing junk removal work. SAM.gov registration is only required for formal Department of Defense contracts. The vast majority of operators serve PCS families directly (paid by the family via credit card on completion) or work with privatized housing management companies like Balfour Beatty or Lendlease under simple vendor agreements. Neither scenario requires SAM.gov, a CAGE code, or GSA schedule listing. If you later pursue direct government facility cleanout contracts exceeding $10,000, then SAM.gov registration becomes necessary.
Military families typically pay $300–$600 for a PCS cleanout, depending on load size. Quarter-truck loads run $175–$225, half-truck $300–$375, and full-truck $475–$575. Flat-rate pricing by load size converts at 70–80% versus 40–50% for hourly quotes because families want cost certainty under deadline stress. Price within 10–15% of your standard residential rates — don't deeply discount. The referral volume (3–5 per satisfied family) and repeat seasonal business more than compensate for competitive pricing.
Yes. PCS moves happen year-round — roughly 30–40% occur outside the May–September peak. Winter and spring months generate 4–8 jobs per month near mid-size installations (5,000+ personnel), adding $2,000–$5,000 per month in baseline revenue. Privatized housing turnovers continue monthly regardless of PCS season — a 400-unit community averages 15–25 turnovers per month at $150–$350 each. Storage unit cleanouts, move-in debris removal, and barracks cleanouts for unit-level moves supplement the off-season pipeline.
Resources
35–40% of PCS families have off-base storage units. Win that add-on revenue with the right approach to facility managers.

Same acquisition playbook works for privatized housing managers — Balfour Beatty, Lendlease, Corvias, and Lincoln.

Capture 5–10× call volume during PCS peak season. AI answers, qualifies, and routes leads while your crew is on-site.

Route-optimize on-base jobs by neighborhood. Cluster PCS cleanouts to cut drive time below 15 minutes between stops.

Track base contacts, housing office relationships, and pre-season outreach sequences. Growth plan feature.

AI phone, fleet dispatch, and CRM built for military housing vendor relationships and PCS season volume.
Included in Starter ($149/mo) and Growth ($299/mo). Annual billing is available.