Junk Removal Dispatch Software — Drag-and-Drop Dispatch Board

The dispatch board has three view modes: list, map, and split. List view shows each truck as a swim lane with its assigned jobs in route order plus capacity bars. Map view plots trucks, job pins, dump sites, and dispatch zones with live GPS markers. Split view combines both side by side so you can drag jobs geographically while seeing the ordered schedule. Color-coded truck status (available, working, en route, dumping, maintenance) is consistent across all three views.

Dispatch zones are custom geographic polygons you draw on the map. Each zone is linked to specific trucks, so jobs falling inside a zone are preferentially routed to those trucks. Point-in-polygon detection happens automatically for every job based on its GPS coordinates. Zones reduce drive time and keep crews in familiar service areas while still allowing cross-zone assignment when the primary zone trucks are at capacity.

After a driver completes a stop, the system recalculates arrival times for every remaining job on that truck — using real-time GPS position, haversine distance, estimated drive time, and crew-adjusted service duration. When the driver's status changes to en route, the customer automatically receives an on-the-way text message with the updated ETA. No manual dispatcher action required.

Yes. Every assignment can be overridden by drag-and-drop. Reassign a job to a different truck, reorder stops within a route, force a specific time window, or pin a job to a particular driver. Pinned jobs stay where you put them on subsequent re-optimizations while the rest of the schedule re-balances around them. Dispatchers keep full control — automation is a default, not a mandate.

Jobber and Workiz offer drag-and-drop scheduling but treat every job as an equal time block with no capacity awareness, no dump facility handling, and no live GPS integration on the dispatch board itself. ScaleYourJunk shows truck capacity bars per lane, inserts dump stops automatically via the route optimizer, and surfaces GPS positions, truck status, and dispatch zones directly on the dispatch view. Operators running 3+ trucks typically report 1.5–3 hours per day saved on dispatch overhead after switching.

The dispatch board is included on Starter ($149/mo) and Growth ($299/mo) with drag-and-drop assignment, list/map/split views, dispatch zones, and real-time GPS tracking. Growth adds the full VRPTW route optimizer with capacity-aware auto-assignment and dump facility routing — see the Route Optimization page for details. The Essential plan ($49/mo) does not include the dispatch board; Essential operators schedule jobs from the simpler Schedule view.