Pricing
Both plans include the core junk removal and dumpster platform, with unlimited users and trucks. Starter is $149/month; Growth is $299/month. Annual billing saves 20%; payment and provider fees are separate.
Website, booking and the core tools to run junk jobs and rentals, with AI coverage at the times you choose.
Everything in Starter, plus automatic junk routing, deeper reporting and more ways to follow up.
Compare plans
When comparing junk removal software pricing, look at coverage and operating fit together.
| Subscription or capability |  Starter$149/month |  Growth$299/month |
|---|---|---|
| Subscription | ||
| Annual subscription (20% off) | $1,430.40/year | $2,870.40/year |
| Monthly equivalent, billed annually | $119.20 | $239.20 |
| Users and trucks | Unlimited | Unlimited |
| Setup fee | None | None |
| Included | ||
| Website or booking widget and load-price ranges | Included | Included |
| CRM, dispatch, driver app and invoicing | Included | Included |
| Dumpster rentals and customer portal | Included | Included |
| CSV import for supported records | Included | Included |
| Coverage and capabilities | ||
| AI answering coverage | Up to 8 hours a day, at the times you choose | Configurable, including 24/7 |
| Follow-up | Standard new-lead and customer reminders | Adds quote follow-up, editable messages and email campaigns |
| Automatic junk-removal routing | Included | |
| QuickBooks Online sync | One-way, ScaleYourJunk to QuickBooks Online | |
| Reports | Financials and Website | Adds Operations, Labor, Marketing, Statistics and truck analysis |
| Fees | ||
| Platform fee on processed payments | 1%, separate | 1%, separate |
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Starter’s chosen hours can include evenings or weekends. Growth extends coverage, including 24/7, and adds automatic junk routing; rental routes remain manual. Growth includes email campaigns; SMS campaigns are not yet available. Coverage hours describe when the agent answers; verify usage terms in your subscription.
Budgeting
Card payments carry a 1% platform fee plus Stripe processing charges. Cash and checks collected outside platform processing have no platform fee. Other provider charges and applicable taxes remain separate.
Choose Starter or Growth, billed monthly or annually.
Calculate 1% of processed payments, separately from the subscription.
Review the charges for the accounts and services you connect. They are not included in the 1% platform fee.
Account for any tax applicable to your purchase.
“Unlimited users and trucks” means no per-user or per-truck charge, not unlimited use of connected services. With 77% of fleet professionals naming rising costs a leading issue (Verizon Connect, 2025), the recurring amount should be clear before you choose.
Monthly equivalents aren’t monthly-billed offers. The 1% platform fee and provider charges still apply.
Worked example
Monthly billing, with $10,000 in processed payments that month. A budgeting example, not a forecast.
Total$249per month
Total$399per month
Excludes processor charges, other provider charges and tax. Your subscription doesn’t rise with more trucks. Comparing dumpster rental software cost works the same way: your customers’ rental rates are your own service pricing.
The prefilled example uses Starter billed monthly, 5 missed calls per week during covered hours and $10,000 in processed payments per month. Edit the calls, booking rate, average job value, gross margin and payment volume to model your own case. A budgeting estimate, not a forecast; provider charges and tax are separate.
Illustrative prefilled example, not your numbers: Starter monthly; 5 covered-hour missed calls/week; 25% booking; $375/job; 55% margin; $10,000 processed/month. Edit the inputs for your scenario.
Estimated net gain per month
Can people reach you while the crew is busy? Can the office follow the inquiry, assign work and keep the crew informed? Can you review the job, invoice and costs afterward?
Plan fit often comes down to how many hours a day you want the AI to answer and which follow-up tools help.
Automatic junk routing or a connected QuickBooks workflow may also matter. Size alone doesn’t decide the plan.
Use supported CSV imports and configure your business. Website publication, phone activation, payments and texting have separate readiness requirements.
import
Customers, jobs, invoices, staff, trucks and expenses: match columns, review errors, check results.
setup
Company details, services, area, pricing and records, then your website or widget and phone.
activate
Payments, business texting and other providers each have their own activation.
ScaleYourJunk’s monthly subscription is $149 for Starter or $299 for Growth. Both include unlimited trucks and users, so three trucks do not add a per-truck subscription charge. Budget separately for the 1% fee on processed payments, provider charges and applicable tax. Choose the plan for its coverage and capabilities.
No. Both subscriptions include unlimited users and trucks. You can add staff and fleet records without adding a subscription charge for each one. Payment fees and any separate provider usage charges are a different part of your costs.
A 1% platform fee applies to processed payments. Payment-processor and other provider charges are separate, as is any applicable tax. There is no setup fee, and compatible CSV import for supported records is included. The worked example above separates the subscription and platform fee so you can add your own provider costs.
Starter includes the AI phone agent for up to 8 hours a day. You choose when it is switched on in the dashboard, and the hours count while it is on, whether or not calls come in. Growth offers configurable coverage, including 24/7. Configure answering and human fallback around your operation; coverage hours do not mean an unlimited call-minute allowance. The phone agent can handle supported inquiries and bookings. For junk removal, it explains onsite pricing rather than giving a numerical quote; configured rental prices can be discussed on calls.
Annual billing takes 20% off the subscription compared with twelve monthly payments. Starter is $1,430.40 per year and Growth is $2,870.40 per year. Their $119.20 and $239.20 monthly equivalents are billed annually. The discount does not replace the separate platform payment fee or provider charges.
Yes, using compatible CSV files for supported records. Customers, jobs, invoices, staff, trucks and expenses have supported import paths. Match the fields, resolve errors and compare the result with your exports. Included import does not mean every record type, custom field or attachment from every system transfers automatically.
Growth includes automatic junk-removal routing and the supported one-way sync from ScaleYourJunk to QuickBooks Online. Routing considers the hauling constraints described above; rental routing remains manual. QuickBooks sync requires a connected account and covers supported invoice and payment-related records. Use the integration details to check what moves before choosing your accounting process.
You can cancel without a penalty; access continues through the period already paid for. Subscription payments are generally non-refundable, including annual payments. Read billing and cancellation terms.
Match AI coverage to the hours you want calls handled, compare routing, follow-up and accounting needs, then budget with your own payment volume.
The inquiry, office and crew workflows
Check plan fit against your own work
