How much does GorillaDesk cost for a junk removal business?

GorillaDesk costs $99/mo for a single route on the Pro plan. Each additional truck running independently adds $50/mo. A 5-truck junk removal operation pays $299/mo base before add-ons. Adding VoIP Pro for AI phone answering ($95/mo first user, $45/mo each additional) and SMS ($5/mo) brings a 5-truck team to $489–$589/mo. ScaleYourJunk Growth covers all of that at a flat $299/mo with no per-truck fees.

Does GorillaDesk charge per user or per truck?

GorillaDesk charges per route, not per user. Unlimited admins and office staff are included. But each truck operating its own independent schedule requires a separate route at $50/mo. For junk removal — where every truck runs a unique daily route — per-route pricing functions identically to per-truck pricing. ScaleYourJunk charges a flat rate regardless of how many trucks you run within your plan tier.

Is GorillaDesk's VoIP and AI phone answering included?

No. GorillaDesk's VoIP is a separate tiered add-on: $65/mo Basic, $95/mo Pro, or $275/mo Growth for the first user, plus $45–$65/mo per additional user. AI phone answering requires VoIP Pro at minimum. A 3-person answering setup costs $185–$225/mo on top of your base plan. ScaleYourJunk includes the AI phone agent on both Starter and Growth plans with no VoIP subscription required.

Is GorillaDesk cheaper than ScaleYourJunk?

For a solo operator, yes. GorillaDesk Basic at $49/mo is $100/mo cheaper than ScaleYourJunk Starter at $149/mo. But GorillaDesk Basic lacks QuickBooks, online booking, and the customer portal. At 3+ trucks with AI phone answering, ScaleYourJunk Growth at $299/mo becomes cheaper than GorillaDesk Pro with VoIP — and the gap widens with every truck you add.

Can GorillaDesk handle junk removal pricing and workflows?

No. GorillaDesk has no load-based pricing, no dump fee tracking, no disposal facility routing, no item-select booking, and no per-truck P&L with disposal cost attribution. Every core junk removal workflow — estimating load size, tracking dump costs, calculating true job profit — would require spreadsheets alongside GorillaDesk. The platform was designed for recurring pest control visits, not one-time haul-away jobs.

Does GorillaDesk have a website builder for junk removal?

GorillaDesk offers Atrax AI, which generates basic websites with themes and SEO. The free tier runs on a GorillaDesk subdomain with zero SEO equity for your domain. Custom domains require a paid upgrade. Their marketing services package costs $1,249 setup plus $99/mo. ScaleYourJunk builds a fully managed, SEO-optimized website on your own domain with item-select booking embedded — included on both plans.

Does GorillaDesk support route optimization with dump stops?

GorillaDesk has route optimization that sequences service stops for the shortest drive time. But it only routes between customer addresses — there is no support for inserting dump facility stops, recycling center visits, or transfer station runs between pickups. Junk removal operators would need to manually plan dump runs, which can add 30–60 minutes of unoptimized driving per truck per day.

Does GorillaDesk track dump fees and disposal costs?

No. GorillaDesk has no field for dump fees, no facility database, no per-ton cost tracking, and no disposal cost attribution in any report. Operators who need to track the $35–$120 per ton they pay at transfer stations must use spreadsheets. ScaleYourJunk tracks dump fees per job, per facility, and per material type — then rolls those costs into per-truck P&L reports automatically.

Is it easy to switch from GorillaDesk to ScaleYourJunk?

Yes. GorillaDesk is month-to-month with no contracts and no cancellation penalties. Export your customer data via CSV or API, upload it during ScaleYourJunk onboarding, and your onboarding specialist maps fields automatically. Most operators run both platforms in parallel for 1–2 weeks then cancel GorillaDesk. Total transition time is 7–14 days.

Will I lose any features switching from GorillaDesk to ScaleYourJunk?

If you use GorillaDesk for pest control alongside junk removal, you would lose chemical tracking, EPA compliance forms, NPMA-33 inspection reports, and bait station mapping. For pure junk removal operations, ScaleYourJunk replaces every relevant GorillaDesk feature and adds load-based pricing, dump fee tracking, item-select booking, per-truck P&L, and a managed SEO website.

Can I transfer my GorillaDesk phone number to ScaleYourJunk?

If you are using GorillaDesk's VoIP add-on, your phone number is portable. Request a number transfer (porting) as part of your ScaleYourJunk onboarding. The process typically takes 5–10 business days depending on your carrier. During the transition, ScaleYourJunk's AI phone agent can answer on a temporary number until your existing number fully ports over.

ScaleYourJunk vs GorillaDesk

ScaleYourJunk vs GorillaDesk for Junk Removal

Looking for a GorillaDesk alternative built specifically for junk removal? GorillaDesk holds a 4.9/5 on G2 — the highest-rated FSM platform. But 89% of its users are pest control operators, and zero junk removal operator reviews...

Updated Mar 2026 · Sources: gorilladesk.com, G2, Capterra, GetApp, Software Advice, user reports

gavel Quick Verdict

Best for

Junk removal operators who need load-based pricing, dump fee tracking, item-select booking, per-truck P&L, and a managed SEO website — not pest control templates repurposed for a different industry.

Not ideal if

You run pest control, lawn care, or cleaning as your primary business and want purpose-built chemical tracking, EPA compliance, and NPMA inspection forms.

Top reasons to switch

checkBuilt exclusively for junk removal — GorillaDesk's templates, workflows, and inspection forms are pest control-specific with NPMA forms and bait station mapping

checkLoad-based pricing and dump fee tracking are native to ScaleYourJunk — GorillaDesk has neither feature and no roadmap mention for them

checkManaged SEO website included on every plan — GorillaDesk's Atrax AI builder generates generic template sites on subdomains unless you pay extra

checkZero junk removal operators review GorillaDesk on G2, Capterra, GetApp, or Software Advice — the 4.9 rating is entirely from pest and lawn operators

Junk-specificLoad-based pricingAI phone includedManaged website

89%

Pest control users

Junk removal features

0 of 271+

Junk removal reviews

The Verdict

check_circleChoose ScaleYourJunk if…

checkYou run junk removal and need load-based pricing with quarter-, half-, three-quarter-, and full-load tiers that auto-calculate disposal cost attribution per job

checkYou want item-select booking where customers choose sofas, appliances, or debris types, get a volume estimate, and see transparent pricing before confirming — no phone tag required

checkYou need per-truck profitability reporting that attributes revenue, fuel, dump fees, labor, and maintenance per vehicle per route per day — Growth plan feature

checkYou want a managed SEO website built on your own domain with location pages, schema markup, and the item-select booking flow embedded — not an AI-generated template on a subdomain

swap_horizChoose GorillaDesk if…

arrow_forwardYou run pest control, lawn care, or cleaning as your primary business and need chemical tracking, NPMA-33 inspection forms, bait station mapping, and EPA compliance workflows

arrow_forwardYou want the cheapest possible FSM entry point at $49/mo for a single route and single truck — GorillaDesk Basic is $100/mo less than ScaleYourJunk Starter

arrow_forwardYou prioritize the highest-rated user interface in FSM — GorillaDesk's 4.9/5 G2 score reflects genuinely simple onboarding that pest control teams learn in under 5 minutes

arrow_forwardYou need recurring service agreements with automatic scheduling cycles for weekly or monthly visits — GorillaDesk's recurring job engine is mature and well-tested

lightbulbKey Takeaway

GorillaDesk wins on ease of use, pest control specialization, and user satisfaction scores. ScaleYourJunk wins for every junk removal operator who needs load-based pricing, dump fee tracking, item-select booking, and per-truck profitability analysis — none of which GorillaDesk offers or plans to build.

Key Differences

The real operational gaps — not a 200-row checkbox marathon.

Junk Removal-Native vs Pest Control-Native

SYJ: Load-tier pricing with quarter/half/three-quarter/full tiers, dump fee tracking by facility and material type, item-select booking with volume estimation, and per-truck P&L — all native, zero workarounds

Item-Select Booking vs Generic Scheduling Widget

SYJ: Six-step booking flow: customer enters contact info, selects items by category (furniture, appliances, yard debris, construction), sees a volume estimate with transparent pricing, picks a date and window, and confirms — reducing phone calls by 40-60% for typical operators

Dump Fee Tracking vs Spreadsheets

SYJ: Log disposal costs per job, per facility, per material type (mixed debris, e-waste, mattresses, concrete). Costs roll into per-truck P&L and job-level margin reports so you see real profit after dump fees, not just revenue minus labor

Managed SEO Website vs AI-Generated Subdomain

SYJ: Fully managed website on your own domain with junk removal service pages, location-targeted landing pages, schema markup for local SEO, embedded item-select booking, and Google Business Profile optimization — included on both Starter and Growth plans

AI Phone Agent Included vs $95–$275/mo Add-On

SYJ: AI phone agent included on both Starter (business hours) and Growth (24/7 with SMS follow-up). Answers calls, captures caller name, address, and item descriptions, and books jobs directly into your calendar. The agent does not quote prices — it routes to your pricing flow after capturing lead details

Flat Pricing vs Per-Route Scaling

SYJ: Flat $299/mo Growth plan covers 3–10 trucks with no per-truck, per-route, or per-user surcharges. Your 5th truck costs the same as your 3rd. Annual billing drops it to $239/mo — saving $2,400–$7,200/year versus GorillaDesk at scale

Feature-by-Feature Comparison

Every capability that matters for junk removal.

Show differences only

Feature	ScaleYourJunk	GorillaDesk
Load-Based Pricing	check_circleIncluded Native quarter/half/three-quarter/full load tiers with per-tier pricing configurable by service area and debris type	cancelMissing No load concept exists — all pricing is flat-rate or hourly, designed for per-visit pest control pricing models
Dump Fee Tracking	check_circleIncluded Per-job disposal costs by facility, material type, and weight with automatic P&L attribution and margin calculation	cancelMissing No dump fee field, no facility tracking, no disposal cost concept anywhere in the platform or reporting
Item-Select Booking	check_circleIncluded Six-step customer flow: item selection by category, volume estimate, transparent pricing, date/window, confirmation with SMS receipt	cancelMissing Generic service-request form built for pest control — customer picks service type and time slot, no item selection or volume estimation
Junk Removal Industry Support	check_circleIncluded Purpose-built for junk hauling with load tiers, dump routing, truck capacity, and junk-specific onboarding and support	cancelMissing Zero junk removal users in 271+ reviews. All templates, forms, and workflows assume pest control or lawn care operations
Per-Truck P&L	check_circleIncluded Revenue, labor, fuel, dump fees, and maintenance attributed per vehicle per day — Growth plan feature with GPS integration	cancelMissing Per-route revenue reporting exists but no expense attribution, no dump fee tracking, and no true profitability analysis per vehicle
SEO Website	check_circleIncluded Managed website on your domain with location pages, schema markup, item-select booking embed, and Google Business Profile optimization included	warningPartial Atrax AI generates template sites. Free tier on GorillaDesk subdomain — no SEO equity. Custom domain requires upgrade. Marketing services cost $1,249 setup + $99/mo
AI Phone Agent	check_circleIncluded Included on both plans — Starter for business hours, Growth for 24/7. Captures lead info and books jobs. Does not quote prices on any tier	add_circleAdd-on Requires VoIP Pro add-on at $95/mo minimum plus $45–$65/mo per additional user. Not included in any base plan
Flat Multi-Truck Pricing	check_circleIncluded Growth plan covers 3–10 trucks at a flat $299/mo with no per-truck surcharge. Annual billing drops to $239/mo	cancelMissing Each additional route costs $50/mo. A 10-truck operation on Pro base alone runs $549/mo before any add-ons

Load-Based Pricing

SYJ

check_circleIncluded

Native quarter/half/three-quarter/full load tiers with per-tier pricing configurable by service area and debris type

GorillaDesk

cancelMissing

No load concept exists — all pricing is flat-rate or hourly, designed for per-visit pest control pricing models

Dump Fee Tracking

SYJ

check_circleIncluded

Per-job disposal costs by facility, material type, and weight with automatic P&L attribution and margin calculation

GorillaDesk

cancelMissing

No dump fee field, no facility tracking, no disposal cost concept anywhere in the platform or reporting

Item-Select Booking

SYJ

check_circleIncluded

Six-step customer flow: item selection by category, volume estimate, transparent pricing, date/window, confirmation with SMS receipt

GorillaDesk

cancelMissing

Generic service-request form built for pest control — customer picks service type and time slot, no item selection or volume estimation

Junk Removal Industry Support

SYJ

check_circleIncluded

Purpose-built for junk hauling with load tiers, dump routing, truck capacity, and junk-specific onboarding and support

GorillaDesk

cancelMissing

Zero junk removal users in 271+ reviews. All templates, forms, and workflows assume pest control or lawn care operations

Per-Truck P&L

SYJ

check_circleIncluded

Revenue, labor, fuel, dump fees, and maintenance attributed per vehicle per day — Growth plan feature with GPS integration

GorillaDesk

cancelMissing

Per-route revenue reporting exists but no expense attribution, no dump fee tracking, and no true profitability analysis per vehicle

SEO Website

SYJ

check_circleIncluded

Managed website on your domain with location pages, schema markup, item-select booking embed, and Google Business Profile optimization included

GorillaDesk

warningPartial

Atrax AI generates template sites. Free tier on GorillaDesk subdomain — no SEO equity. Custom domain requires upgrade. Marketing services cost $1,249 setup + $99/mo

AI Phone Agent

SYJ

check_circleIncluded

Included on both plans — Starter for business hours, Growth for 24/7. Captures lead info and books jobs. Does not quote prices on any tier

GorillaDesk

add_circleAdd-on

Requires VoIP Pro add-on at $95/mo minimum plus $45–$65/mo per additional user. Not included in any base plan

Flat Multi-Truck Pricing

SYJ

check_circleIncluded

Growth plan covers 3–10 trucks at a flat $299/mo with no per-truck surcharge. Annual billing drops to $239/mo

GorillaDesk

cancelMissing

Each additional route costs $50/mo. A 10-truck operation on Pro base alone runs $549/mo before any add-ons

The Real Cost Comparison

What you actually pay — not just the headline price.

Team size:

Built for Junk Removal

ScaleYourJunk

$299

No per-user fees. No per-truck fees. No contracts. Month-to-month on both plans. 20% annual discount available ($119/mo Starter, $239/mo Growth). AI phone agent cannot quote prices on any tier.

$149/mo Starter

1–2 trucks. CRM, dispatch, invoicing, scheduling, dump fee tracking, managed SEO website, AI phone agent (business hours only), email automation, Stripe payments. Zero SMS on Starter. No per-user fees. Annual billing: $119/mo (20% off).

$299/mo Growth

3–10 trucks. Everything in Starter plus: 24/7 AI phone agent with SMS follow-up, auto lead follow-up sequences, full driver portal with load logging and digital signatures, route optimization with dump facility routing, GPS fleet tracking with geofence alerts, per-truck P&L with dump fee attribution, QuickBooks Online two-way sync, customer tracking link, and dedicated account manager. Annual billing: $239/mo (20% off).

GorillaDesk

$749–$949

Per-route pricing means every truck running its own independent schedule needs a separate route at $50/mo each. Unlimited admins and managers are included. Fair pricing model for pest control where one route covers a geographic zone — expensive for junk removal where every truck is an independent route. VoIP tiers: Basic $65/mo, Pro $95/mo, Growth $275/mo — AI phone answering requires Pro minimum.

Pro plan (1 route)$99/mo

4 additional routes × $50/mo$200/mo

VoIP Pro (AI phone, 1 user)$95/mo

2 additional VoIP users × $45/mo$90/mo

SMS texting (dedicated number)$5/mo

savings

Estimated Annual Savings

ScaleYourJunk saves $450–$650/mo. On annual billing ($239/mo), savings reach $510–$710/mo — over $6,100–$8,500/year. GorillaDesk's per-route model was never designed for this scale in junk removal

Switching from GorillaDesk

GorillaDesk is month-to-month with no contracts and no cancellation penalties. You can cancel anytime from your account settings. Most operators run both platforms in parallel for 1–2 weeks during migration, then cancel GorillaDesk once ScaleYourJunk is fully live. Total transition time is typically 7–14 days.

Export your customer data

Export customer records, job history, and invoice data via GorillaDesk's built-in CSV export or API. Include customer names, addresses, phone numbers, emails, and any job notes you want to preserve.

Cancel your VoIP add-on first

Cancel your GorillaDesk VoIP add-on immediately — ScaleYourJunk's AI phone agent replaces it at no extra cost. This saves $95–$275/mo from day one. Keep your base GorillaDesk subscription active until migration completes.

Import into ScaleYourJunk

Upload your customer CSV during onboarding. ScaleYourJunk auto-maps GorillaDesk fields to its CRM structure — customer name, address, phone, email, and job history all transfer. Your onboarding specialist validates the import before going live.

Configure load-based pricing and dump fees

Set up your load tiers (quarter, half, three-quarter, full), configure per-tier pricing by service area, add your dump facilities with per-ton or flat-rate fees by material type. Your onboarding specialist helps calibrate pricing based on your current rate card.

What GorillaDesk Users Say

Real feedback from public reviews.

Pest control focus — 89% of users are exterminators, zero verified junk removal operators in 271+ reviews across G2, Capterra, GetApp, and Software AdviceV3 migration issues — long-time users report increased bugs after the V3 platform rewrite, regressed features they relied on, and declining support responsiveness during the transitionMobile app sync failures — approximately 20% of reviewers mention app crashes, lost field notes, and unreliable offline mode that causes technicians to re-enter job data at the end of the dayCosts scale faster than expected — each additional route adds $50/mo and VoIP adds $45–$95/mo per user on top. A 5-truck team with AI phone answering exceeds $489/mo, approaching $600 with SMS and extra VoIP usersLimited support hours — Monday through Friday, 8am to 5pm Eastern only. West Coast operators lose two morning hours, and weekend or after-hours emergencies go unanswered until Monday

format_quote

“Once a great product, now a pain. They are adding new features but never solving problems on the core function of the software. I had a technician lose an entire day of notes because the app crashed during a poor signal area and nothing synced back.”

Paraphrased · Capterra Review · 2025

format_quote

“I spend more time rewriting notes than I should. The mobile app loses data when it goes offline and the sync is unreliable. My guys started writing everything on paper as a backup, which defeats the purpose of having software in the first place.”

Paraphrased · Google Play Review · 2025

format_quote

“What started as a $99/month tool became over $400 once we added routes for all our trucks and the VoIP phone system. They told us it was simple pricing but the add-ons stacked up fast. We did not budget for that kind of monthly overhead.”

Paraphrased · GetApp Review · 2025

Where GorillaDesk Still Wins

Genuine advantages worth acknowledging.

verified

Highest user satisfaction in the FSM category

GorillaDesk holds a 4.9/5 on G2 and 4.8/5 on Capterra across 271+ reviews — the highest ratings in field service management software. Users consistently praise the clean interface and fast onboarding. Multiple reviewers report training new employees in under 5 minutes, which is genuinely impressive.

verified

Affordable entry price with no contracts

GorillaDesk's $49/mo Basic plan is the cheapest entry point among serious FSM platforms. Month-to-month billing, no setup fees, 14-day free onboarding, and unlimited one-on-one training included on all plans. For a solo pest control operator, this is an unbeatable starting price that ScaleYourJunk cannot match at $149/mo Starter.

verified

Strong recurring-service workflow

GorillaDesk's recurring job engine handles weekly, biweekly, monthly, and quarterly scheduling with automatic technician assignment and route grouping. For pest control operators running 80-150 recurring accounts, this workflow is mature and reliable. Junk removal is 95%+ one-time jobs, so this advantage does not apply — but for mixed-service operators it matters.

verified

Per-route pricing is fair for its market

Per-route pricing includes unlimited admins, managers, and office staff. In pest control, one route can serve 20-40 stops per day in a geographic zone. The $50/mo per route is reasonable for that model. It only becomes expensive in junk removal where each truck operates as its own independent route with unpredictable pickup locations across the entire service area.

If pest control is your primary business, GorillaDesk is purpose-built for you and we genuinely recommend it. If junk removal is your business, GorillaDesk has none of the features you need — no load-based pricing, no dump fee tracking, no item-select booking, no per-truck P&L, and no junk removal community to learn from.

ScaleYourJunk vs GorillaDesk: FAQ

Pricing & Cost

Features & Junk Removal Fit

Migration & Switching

Related Resources

Guide

ScaleYourJunk vs Jobber

How ScaleYourJunk compares to the most popular general FSM platform — pricing, junk removal features, and where Jobber falls short on load-based workflows.

Guide

ScaleYourJunk vs Housecall Pro

Another general FSM platform where add-on costs for online booking, marketing, and phone answering stack up fast for junk removal operators.

Feature

Dispatch & Scheduling

Capacity-aware dispatch that factors truck fill levels, dump run timing, and facility hours into every route your crew runs.

Feature

Website Builder

Managed, SEO-optimized junk removal websites with the 6-step item-select booking flow and location-targeted landing pages.

Feature

Dump Fee Tracking

Track disposal costs per job, per facility, and per material type. Automatically attribute dump fees to per-truck P&L reports.

Stop Fighting Software Built for Pest Control.

GorillaDesk is built for exterminators — 89% of its users prove it. ScaleYourJunk is built for junk haulers. Load-based pricing, dump fee tracking, item-select booking, and a managed SEO website. $149–$299/mo, everything included, no per-truck fees.

Book a Demo

check_circleNo annual contract — month-to-month on both planscheck_circleNo per-user or per-route fees evercheck_circleFree data migration from GorillaDeskcheck_circleAI phone agent included — no VoIP add-on required

Growth: $299/mo for 3–10 trucks · Starter: $149/mo for 1–2 trucks